Return & Refund Policy
At Glamup Chikankari, we take great pride in offering handcrafted, unique pieces made with love and tradition. Due to the delicate, handmade nature of our products, we follow a careful return and refund policy to ensure fairness and quality.
Returns Eligibility
We accept returns only in the following cases:
- You receive a damaged, defective, or wrong item.
- The return request is raised within 48 hours of delivery.
- The product is unused, unwashed, and in its original packaging.
- A clear unboxing video or photo proof is provided as evidence.
Note:
Due to the handcrafted nature of chikankari embroidery, slight variations in design or threadwork are normal and not considered defects.
Items Not Eligible for Return
- Customized or altered products.
- Products purchased during sale or promotional offers.
- Color variation due to lighting or screen resolution.
- Products returned without original packaging or tag.
How to Request a Return
- Email us at glamupchikankari@gmail.com or WhatsApp us at +91 9621449821 within 48 hours of delivery.
- Share your order number, issue description, and unboxing video/photo evidence.
- Our team will verify the details and guide you through the return process.
Refund Policy
- Once the returned item is received and inspected, we will notify you of the refund status.
- If approved, your refund will be processed to the original payment method within 7–10 working days.
- For COD orders, refund will be issued via UPI/bank transfer after confirmation.
Need Help?
We’re here to assist you.
📞 Call/WhatsApp: +91 9621449821
📧 Email: glamupchikankari@gmail.com
Thank you for shopping with Glamup Chikankari, where every piece is stitched with tradition and care.
